What's more trustworthy: Garbage language or a Google algorithm?
Should we all chill out about workplace culture jargon and focus on decoding the algorithms that make our lives weird?
conversation
A collection of 7 posts
Best practices for content-driven email in 2020
Here’s what I tell clients and people who want to learn more about writing an email newsletter.
The only SEO/UX/web writing tip you'll need in 2020
Naming anything is a risk. What if you use the wrong word? What if someone questions your name? What if your name takes on a life of its own?
Practice conversation practice: Story Stitch review
I define content technology as any tool that helps create — which Story Stitch most certainly does. Read The Content Technologist review.
5 ways to listen better to your audience
If you feel your content business is not reaching the goals you set, you need to make a goal to be a true, active listener. Here are some tips to get started.
The case for better chatbots: Twyla review
Twyla is an AI-driven chat and conversational design tool. Read The Content Technologist review.