information architecture

49 posts

The front door to discovery: How natural language processing is the key to visibility in LLMs

a house with a white picket fence with a leafy fall lawn

To put it another way: optimizing with GEO reverse engineering tactics is like entering a house through a small attic window. GEO ignores that the research frameworks literally embedded in the outputs of the model are the keys to the front door.

How SEO ends

How SEO ends

Perpetuated primarily by startups hungry for users and the entrepreneurial agencies and thought leaders who serve them, bad data begets worse expectations. Rapid rocketship visibility graphs imply that business results will follow—almost never the case long-term.

How to plan content and forecast its impact

How to plan content and forecast its impact

You can't predict the future, especially in publishing. You never know exactly which pieces of content will be hits and which will be a waste of time and money. But you can, as the finance folks have taught us, forecast your impact.

End the "blog": Why are you hiding all your best content in a single feed?

End the "blog": Why are you hiding all your best content in a single feed?

How do we expect audiences to find and read our content if we can't be bothered to research and build better structures?

A guide to information architecture: Form, function, and delight in website design

Everything we've ever written about navigation, information architecture, and structuring content.

Should I let Perplexity crawl my content? Pitting legacy media intellectual property standards against AI discoverability

Should I let Perplexity crawl my content? Pitting legacy media intellectual property standards against AI discoverability

Should I, as a website publisher, be angry that an AI summary engine includes my content in its index? Or should I not be so precious about my intellectual property? Here's how I'm making that data-driven decision.

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