How to choose the right keywords for your content, OR True tales of a newbie content manager
Half a career later, I can look back and clearly see in my first job the mingling of physical and digital, of old publishing and new formats colliding.

Audience research, digital channel evaluation, brainstorming and ideation, competitive positioning, information architecture, developing pillars, defining success, writing briefs, big thinking about content’s purpose, and the expertise/proof needed to create great content.
Half a career later, I can look back and clearly see in my first job the mingling of physical and digital, of old publishing and new formats colliding.
Don't anger potential fans with too much aggressive automation. Here's how to respect your customers' and subscribers' ability to consent.
Websites are here to stay, and if your content business relies on building trust and connection with your audience, they are an absolute necessity.
Looking for new books on content design and communications theory? Here's my reference bookshelf.
How do Google's keyword planner and other keyword research tools generate their data? Here's what I've learned in the past decade of SEO research.
Content pillars make incorporating audience data manageable for long-term organic growth. Read on for how and where to find that data.