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The power of brand voice at Bookshop.org

The power of brand voice at Bookshop.org

How does good brand voice work to reflect a company's values and attract customers at the same time? Take some hints from the masters at Bookshop.org

How to mine good insights from negative feedback for content strategy

Kyle and Stan look on as Cartman wears a box over his head on South Park.

Customer feedback has become a precious commodity for content marketers. The lessons ecommerce vendors are learning from reviews apply to any online content business. It's time to listen to your customer feedback.

Why you need a brand voice style guide — and how to make it happen

Why you need a brand voice style guide — and how to make it happen

Brand voice isn't just a few words that describe how content sounds. Take these steps to define and amplify your brand to your audience.

Donuts no more: The social media channel–brand fit questionnaire

Donuts no more: The social media channel–brand fit questionnaire

Where should you be spending your precious time and energy to grow your brand awareness on social media? Read The Content Technologist take.

Digital publishing isn't cheap: Planning for website publishing expenses

Digital publishing isn't cheap: Planning for website publishing expenses

Why do execs and analysts continue to argue that digital publishing is cheaper than print? Here's an outline of expenses many publishers forget.

The ultimate guide to better branded SEO in only 5 steps

The ultimate guide to better branded SEO in only 5 steps

Show up when someone searches for your brand name with this five-step guide to building a better brand SERP.

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