essays

Original writing on the current state of digital content, including SEO, UX, social media, legacy media, software, independent publishers, AR, VR, emerging tech, and everything in between.

170 posts

How to gracefully incorporate PhDs into a corporate UX research team

How to gracefully incorporate PhDs into a corporate UX research team

PhDs often experience culture shock in the rapid-growth business world where it’s okay to “move fast and break things.” However, stakeholders are not necessarily prepared for deep questions and methodology.

Non-paranoia-inducing digital safety for brands and content professionals

A hacker types quickly as coding lines appear.

Whether you’re deploying a digital content campaign to tens of thousands of customers or managing content production, you need security protocols around user account management, access control, and authentication.

Donuts no more: The social media channel–brand fit questionnaire

Donuts no more: The social media channel–brand fit questionnaire

Where should you be spending your precious time and energy to grow your brand awareness on social media? Read The Content Technologist take.

How to edit AI-generated text content

How to edit AI-generated text content

Machine-generated language can get you started, but the qualities that make writing resonant with audiences require a human touch. That’s where you come in, content strategist.

Mass-produced iteration vs. collaborative auteurs: The Wahlburgers–First Cow continuum

Mass-produced iteration vs. collaborative auteurs: The Wahlburgers–First Cow continuum

As we exit 2022 and enter into our new world of "generative AI," I recommend establishing a new framework for content evaluation: The Wahlburgers–First Cow continuum.

Challenge accepted: ChatGPT's AI-generated content vs. high-quality writing

Challenge accepted: ChatGPT's AI-generated content vs. high-quality writing

What ChatGPT does well is provide examples of bad writing, ad nauseam. But it's also part of a more helpful AI-powered trend.

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